Privacy statement

The responsible authority according to the privacy policy, in particular the General Data Protection Regulation (GDPR), is:

DFS Aviation Services GmbH
Heinrich-Hertz-Straße 26
63225 Langen

Phone +49 6103 3748-001
Fax +49 6103 3748-200

Managing director: Andreas Pötzsch

Data Protection Officer:
Mr. Dr. Frank Schury
Am DFS Campus 10
63225 Langen


The protection of your personal data and your privacy are very important to us. Of course, we comply with the applicable legal provisions and would like to inform you below about everything important regarding the protection of your personal data on our website.

1. Legal basis
We base the processing and protection of data on our websites in particular on Article 6(1) (b) and (f) of the EU General Data Protection Regulation (GDPR).

2. Collection of general data in server logfiles
When you access our website, information of a general nature is automatically transmitted from your web browser to us or our web host/IT service provider. This information (server log files) includes, for example, the type of web browser, the operating system used, the requested provider, the name of the page accessed, the shortened IP address (without the last two characters) and the amount of data transferred. This is exclusively information that does not allow any conclusions to be drawn about your person. This information is technically necessary in order to correctly deliver the contents of websites requested by you.

The log files are regularly deleted by our web hoster after 7 days.

3. Right to disclosure, correction, deletion or limitation of processing of personal data
You have the right to receive information about your personal data stored by us at any time and, if necessary, to correction, restriction of processing or the prescribed data storage for business transactions. You also have the right to delete your personal data unless this is contrary to legal requirements or contrary to the fulfillment of contracts. In addition, you have the right to appeal to an authority.

You can revoke your consent by notifying us accordingly, with future effect.

4. Purposes of data processing undertaken by the controller and third parties
We process your personal data only for the purposes stated in this data protection declaration. Your personal data will not be passed on to third parties for purposes other than those mentioned. We will only pass on your personal data to third parties if:

  • You have given your explicit consent.
  • Processing is necessary to conclude a contract with you.
  • The processing is necessary to fulfil a legal obligation.
  • The processing is necessary to protect legitimate interests and there is no reason to believe that you have an overriding interest worthy of protection in not disclosing your data.
  • The forwarding within the DFS Group is necessary to fulfil the purpose.

5. Deletion of data, Duration of storage
We adhere to the principles of storage limitation. We only store your personal data for as long as is necessary to achieve the purposes stated here or as provided for by law. After the purpose has been achieved or these periods have expired, the data will be blocked or deleted as a routine matter and in accordance with legal provisions.

If it is in the sense of our customers and with knowledge of the person concerned, and/or a justified interest of DFS Aviation Services is present, personal data are processed if necessary longer, or until revocation by the person concerned.

The server log files collected on our site are regularly deleted by our web hoster after seven days (see also 2.).

Application documents are kept for six months and will be destroyed then. Your data will only be stored in our applicant pool for a longer period at your express request. Oral statements cannot be considered because accountability must be demonstrated (General Data Protection Regulation 5(2)).

6. Cookies – you have full control
Like most websites, we also use cookies. Cookies are small text files that are transferred from a website server to your hard drive. As a result, we automatically receive certain data such as IP address, browser used, operating system and your connection to the internet.

The information contained in cookies enables us to present our website to you in a user-friendly, effective and secure manner. Cookies cannot be used to start programs or to transmit viruses to a computer.

Of course, you have full control over the cookies that are stored on your computer. You can already set your internet browser (e.g. Firefox, Chrome, Safari, etc.) to determine how you want to handle cookies and the information they transmit. There you can, for example, activate the automatic deletion of cookies after each session or set a notification when a site tries to set cookies and thus actively manage this.

By displaying our cookie banner when you visit our site, you also tell us which cookies you allow us to use. Please note that individual functions of our website may not work if you object to the use of cookies. The essential cookies in particular are necessary for the correct display of our website.

In general, there exist following categories of Cookies:

  • Essential Cookies: These only help to make a website technically usable, e.g. page navigation or access to secure areas.
  • Preference Cookies: These cookies help the website to recognise your preferred basic page views and settings, e.g. language or region.
  • Statistics Cookies: Statistics cookies help the website provider to recognise how visitors behave on the website, how they interact with it. The information is collected anonymously.
  • Marketing Cookies: These cookies are used to follow website visitors and to show them content that is relevant to them, e.g. through advertising banners/ads. This makes personalised advertising possible.
  • Not classified: There are also cookies, e.g. individual cookies, which are not yet officially categorised.

7. SSL encryption
To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

8. Contact form or e-mail
Please contact us if you have any questions via e-mail or contact form. The fields marked with an asterisk in the form are required. These are used to categorise the request and then reply to it. The information you provide will only be stored for processing your inquiry and for possible follow-up questions.

9. Use of Google Maps
Maps from GoogleMaps are embedded on this website to display geographical data. When using Google Maps, Google collects, processes and uses data about the use of map functions by users. As Google Inc. is headquartered in the USA, data may also be transferred there.

You can find more information about Google’s data processing in Google’s Privacy Policy. You can change your personal data protection settings in the data protection centre. Detailed instructions for managing your own data in connection with Google products can be found here.

Operator of GoogleMaps:
Google Inc. (“Google”)
1600 Amphitheatre Parkway, Mountain View
CA 94043, USA

10. WordPress Analyses Plugin WP Statistics
Our website uses the WP Statistics plugin from the provider This plugin helps us to create simple, anonymised statistics on our website visits in order to further develop our website in the interests of our visitors. Usage profiles are therefore only created anonymously, without storing the unique IP. Personal information is therefore not identifiable.

The following data is collected in this process:

  • Anonymised IP address
  • Information on operating system and browser (version)
  • Address of the page/subpage accessed
  • Date & time of page access
  • Number of accesses
  • Origin of the visitor (search engine, links, country, etc.)
  • If the page was accessed via a search engine, also the search term(s) used.

For more information on the plugin, please visit the manufacturer’s website:

Producer is:
Verona Labs
5460 West Main Street, Verona
NY 13478, USA

11. Embedded YouTube videos
11.1 Nature and purpose of the processing:
On some of our websites we embed YouTube videos. YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter “YouTube”) is the operator of the corresponding plugins. When you visit a page with the YouTube plugin, a connection to YouTube servers is established. This will tell YouTube which pages you are visiting. If you are logged into your YouTube account, YouTube can personally associate your browsing behavior with you. You can prevent this by logging out of your YouTube account beforehand. If a YouTube video is started, the provider uses cookies that collect information about user behavior.

Further information on the purpose and scope of data collection and processing by YouTube can be found in the provider’s privacy policy, where you will also find further information on your rights in this regard and setting options to protect your privacy. Google processes your data in the USA.

11.2 Legal basis
Legal basis for the integration of YouTube and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

11.3 Recipient
Calling YouTube automatically triggers a connection to Google.

11.4 Storage period and revocation of consent
If you have deactivated the storage of cookies for the Google Ad Programme, you will not have to reckon with any such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you wish to prevent this, you must block the storage of cookies in your browser.

You can find further information on data protection at “YouTube” in the provider’s data protection declaration.

11.5 Third country transfer
Google processes your data in the USA.

11.6 Provision required or required
The provision of your personal data is voluntary, solely on the basis of your consent. If you block access, this may restrict the functionality of the website.

12. Social Plugins
Nature and purpose of the processing:
On our website we offer the possibility of using so-called “social media buttons”. To protect your data, we use the “Shariff” solution during implementation. This means that these buttons on the website are only integrated as a graphic, which contains a link to the corresponding website of the button provider. By clicking on the graphic you will be forwarded to the services of the respective provider. Only then your data will be sent to the respective providers. If you do not click on the graphic, there will be no data exchange between you and the social network providers. Information about the collection and use of your data in the social networks can be found in the respective terms of use of the respective providers.

More information about the Shariff solution can be found here (german source).

We have included the social media buttons of the following companies on our website:

Twitter, Inc.
1355 Market Street, Suite 900
San Francisco, CA 94103
United States of America

LinkedIn Ireland Unlimited Company
Wilton Place
Dublin 2

13. Newsletter
We do not send out regular promotions with our DAS newsletter, but selected information about our activities, events and offers relevant to you, as well as seasonal greetings from time to time.

13.1 Registration
To receive the general DAS newsletter, you can register using this form. We use the usual double opt-in procedure. First, a confirmation email will be sent to the email address you provided, asking you to confirm your subscription. The registration only becomes effective as soon as you click on the activation link contained in the confirmation email. We use your data transmitted to us exclusively for sending the newsletter, which may contain information or offers.

13.2 Newsletter tool
Currently we are using two newsletter tools for different use cases:

13.2.1 Sendinblue (Newsletter2Go) – for general, larger mailings to overall distribution lists
Sendinblue GmbH is currently used as the newsletter software for our general DAS newsletter and for larger mailings. Your data will be transmitted to Sendinblue GmbH. Sendinblue GmbH is prohibited from selling your data and using it for purposes other than sending newsletters. Sendinblue GmbH is a German, certified provider that has been selected in accordance with the requirements of the General Data Protection Regulation and the Federal Data Protection Act.

Further information you can find here:

Sendinblue GmbH
Köpenicker Str. 126
10179 Berlin, Germany

13.2.2 CREATIO – for selected, specific customer mailings
We use CREATIO to send our newsletter. Your data will therefore be transmitted to CREATIO EMEA LTD. In doing so, CREATIO EMEA LTD is prohibited from using your data for purposes other than sending the newsletter. CREATIO EMEA LTD is not permitted to pass on or sell your data. CREATIO EMEA LTD is a certified software provider from Cyprus, for managing customer relations, which has been carefully selected according to the requirements of the DSGVO and the BDSG.

Further information about the company mentioned above, which is used to send newsletters and manage customer relations, are mentioned underneath:

Maria House, 4th floor,
1 Avlonos Street,
Nicosia, 1075

13.3 Unsubscribe
You can withdraw your consent to receive our newsletter at any time by using the unsubscribe link at the end of every newsletter.

14. Links to other websites
Our website contains links to other websites which we believe may be of interest to our website visitors. The other websites are neither operated by us, DFS Aviation Services, nor are we responsible for their content or data protection.

15. Changes to our data protection provisions
We reserve the right to adapt this data protection policy so that it always complies with current legal requirements or to implement changes to our services in the data protection policy, e.g. when introducing new services. The new data protection policy will then apply the next time you access our site.

16. Questions on data protection
If you have any questions about data protection, please contact the our data protection officer.