Operations & Future Sky

We provide consulting services covering all operational aspects related to ATS. Our expertise spans organizational topics (e.g., corporate development for ANSPs), operational processes, and documents. Additionally, we offer transition support for smooth ATS transitions. As part of DFS Group, we draw from our own experience to expedite results for our customers. Examples include assessing organizational structures, managing resources, coordinating roles, and developing operational documents.

A Concept of Operations (ConOps) outlines the purpose, environment, and procedures for planned changes in ATM. It guides safety case development and identifies requirements. Our support involves assessing the current environment, describing future scenarios, and deriving stakeholder input. Often, a ConOps is complemented by an operational Safety Case.

Change management involves modifying the known environment, regulations, and rules for operational staff (e.g., Air Traffic Services personnel from Operations or Engineering). Such changes often face uncertainty, risk, and potential resistance. To address this, effective change management is essential. As an ANSP, we understand the specific needs of stakeholders and how successful changes can be implemented. Key aspects include considering the change itself, involving employees, trade unions, works councils, and prioritizing clear communication to all parties involved.

An Airspace Design project involves redesigning airspace (e.g., CTR, TMA, FIR) and/or instrument flight procedures. We consider input from all stakeholders (civil, military, ATC, airlines, regulators) to address existing constraints while achieving safety, capacity, and efficiency goals. Our approach adheres to international best practices (e.g., ICAO document 9992) and draws expertise from airspace designers, procedure designers, CNS experts, and validation & simulation specialists. The project scope varies based on customer needs, covering aspects like new routes, holds, sectors, SIDs/STARs, and Instrument Approach Procedures. We tailor solutions to meet specific requirements and collaborate with partner firms when necessary.

An A-CDM implementation involves several phases, tailored to the airport or region’s maturity level. These phases include pre-project definition, project consulting, project execution, support system implementation, training, and implementation analysis. A-CDM covers elements like information sharing, situational awareness, taxi-time variability, pre-departure sequencing, and managing flight updates. Additionally, we offer to evolve A-CDM into Total Airport Management (TAM), which extends beyond A-CDM principles to enhance efficiency across operational areas. TAM identifies bottlenecks early and benefits all stakeholders through improved data sharing and accuracy.